To help folks I work with try to grasp what it takes to deliver high-quality Webinars, I have created a rubric. Why a rubric? Why not just a checklist? Because delivering high-quality Webinars takes practice. It's not a skill you will develop in a single sitting. Rubrics help to show the continuum of novice presenter through expert. Here's what I have so far -- it's not all inclusive -- I still need to add a section for the tools and one for the technology considerations. See what you think. The rubric doesn't display very well here. For a better view and to download a copy, access my professional Web site at https://sites.google.com/site/clarkprofessionalportfolio/projects/virtual-meeting-spaces.
I have also assigned a Creative Commons license to this rubric so others can use it if they want to. You just need to give attribution to Yvonne Clark and Peg Shuffstall.
Webinar and Virtual
Conference Best Practices
Presenter
|
Level 1 – beginner, little or no experience, expects
webinars to be exactly the same as f-2-f presentations
|
Level 2 – intermediate, some experience, recognizes
differences between Webinars and f-2-f presentations, may be able to
multitask
|
Level 3 – advanced, has presented in a number of webinars,
knows the tools available for use and how to use them, is able to multitask,
interacts with participants
|
Delivery
|
●
Was well prepared
●
Was knowledgeable
●
Stayed on topic
●
Stayed within the time allotted
●
Spoke clearly
●
Was easy to hear and understand (unrelated to
technology problems)
|
●
Was well prepared
●
Was knowledgeable
●
Was enthusiastic about the topic(s)
●
Summarized the main points
●
Stayed on topic
●
Stayed within the time allotted
●
Spoke clearly
●
Was easy to hear and understand (unrelated to
technology problems)
|
●
Was well prepared
●
Was knowledgeable
●
Was enthusiastic about the topic(s)
●
Energized the presentation
●
Made smooth transitions between topics
●
Summarized the main points
●
Stayed on topic
●
Stayed within the time allotted
●
Spoke clearly
●
Was easy to hear and understand (unrelated to
technology problems)
●
Used his or her voice to add interest to the
presentation by varying the pitch, speed, and volume
●
Coped well with unexpected issues and problems
|
Engagement
|
●
Spoke in a conversational tone, not as if reading
from a script or bulleted list
●
Acknowledged participant contributions to chat and
Q&A
●
Provided activities that helped participants feel
connected and included
|
●
Spoke in a conversational tone, not as if reading
from a script or bulleted list
●
Was aware of verbal tics (e.g., “you know,” “um,”
“OK”) and made a conscious effort to avoid them
●
Acknowledged participant contributions to chat and
Q&A
●
Provided activities that helped participants feel
connected and included
●
Discussed poll results as part of the presentation
●
Discussed responses to discussion questions as part
of the presentation
|
●
Spoke in a conversational tone, not as if reading
from a script or bulleted list
●
Speech was smooth and confident and void of verbal
tics
●
Acknowledged participant contributions to chat and
Q&A
●
Provided activities that helped participants feel
connected and included
●
Discussed poll results as part of the presentation
●
Discussed responses to discussion questions as part
of the presentation
●
Monitored chat and Q&A and interacted with
participants
●
Addressed questions from participants and worked
responses into the presentation
●
Responded to participants by name
|
Content
|
●
Was useful to the needs of the participants
●
Was timely
●
Was unbiased
●
Was well organized
●
Was interesting
●
A handout with relevant information was provided
prior to the Webinar
●
An agenda was presented at the beginning of the
Webinar to help participants organize
their learning
|
●
Was useful to the needs of the participants
●
Was timely
●
Was unbiased
●
Was well organized
●
Transitions between topics were smooth
●
Was interesting
●
Was easy to understand
●
Made sense
●
Was complete and correct
●
A handout with relevant information was provided
prior to the Webinar
●
An agenda was presented at the beginning of the
Webinar to help participants organize
their learning
●
Pre-work assignment was provided to help participants
prepare for the Webinar
●
Pre-work assignment was incorporated into the
presentation
●
Post-work assignment was suggested to help
participants apply what they learned
|
●
Was useful to the needs of the participants
●
Was timely
●
Was unbiased
●
Was well organized
●
Transitions between topics were smooth
●
Was interesting
●
Was easy to understand
●
Made sense
●
Was complete and correct
●
The amount of content was appropriate for the
audience and the time allotted
●
A handout with relevant information was provided
prior to the Webinar
●
An agenda was presented at the beginning of the
Webinar to help participants organize
their learning
●
Pre-work assignment was provided to help participants
prepare for the Webinar
●
Pre-work assignment was incorporated into the
presentation
●
Post-work assignment was suggested to help
participants apply what they learned
|
Props
|
|||
Visuals
|
●
PowerPoint slides and graphics were visually pleasing
●
Graphics were easy to view/read and understand
●
Text was easy to read
|
●
PowerPoint slides and graphics were visually pleasing
●
Graphics were easy to view/read and understand
●
Graphics were appropriate for the topic and audience
●
Graphics added value
●
Text was easy to read
|
●
PowerPoint slides and graphics were visually pleasing
●
Graphics were easy to view/read and understand
●
Graphics were appropriate for the topic and audience
●
Graphics added value
●
Text was easy to read
●
There was enough variety and interest in the visuals
to hold participants’ interest
|
Multimedia
|
●
Use of audio and video was appropriate for the topic
and audience
●
Use of audio and video took into account technical
limitations participants might have
●
Use of audio and video took into account technical
limitations of the delivery platform
●
Audio and video clips added value
|
●
Use of audio and video was appropriate for the topic
and audience
●
Use of audio and video took into account technical
limitations participants might have
●
Use of audio and video took into account technical
limitations of the delivery platform
●
Audio and video clips added value
|
●
Use of audio and video was appropriate for the topic
and audience
●
Use of audio and video took into account technical
limitations participants might have
●
Use of audio and video took into account technical
limitations of the delivery platform
●
Audio and video clips added value
|
Activities
|
●
Were relevant
●
Were easy for participants to complete
●
Helped with comprehension and retention
●
Added value
|
●
Were relevant
●
Were easy for participants to complete
●
Helped with comprehension and retention
●
Added value
●
Outcomes were incorporated into the presentation
●
Made good use of the tools available in the meeting room
●
Enough time was allotted to complete activities
|
●
Were relevant
●
Were easy for participants to complete
●
Helped with comprehension and retention
●
Added value
●
Outcomes were incorporated into the presentation
●
Made good use of the tools available in the meeting
room
●
Held participants’ attention
●
Were unique and creative
●
Enough time was allotted to complete activities
●
Took into account technology limitations participants
might have
|
Use of Meeting Room
Tools
|
●
Made rudimentary use of meeting room tools
●
Used a variety of tools
●
Use of tools added value to the presentation
|
●
Used a variety of meeting room tools
●
Use of tools was fluid and didn’t interrupt the flow
of the presentation
●
Use of tools added value to the presentation
●
Use of tools aided understanding of content and
concepts
|
●
Used a variety of meeting room tools
●
Used tools creatively
●
Use of tools was fluid and didn’t interrupt the flow
of the presentation
●
Use of tools added value to the presentation
●
Use of tools aided understanding of content and
concepts
|
No comments:
Post a Comment